Senior Engineer - Technical Services

About Orica

About the role

The Senior Engineer – Technical Services role leads the Regional Technical Services team to deliver safe, practical and value-adding technical support to customers. It translates technical insight into measurable outcomes, strengthens customer partnerships, and contributes to sustainable revenue growth for Orica.

Based at our Udaipur site, this is a customer-facing, site-based role that works closely with mining operations across the region. It also involves regular travel to customer sites to support technical delivery, build relationships and drive performance improvements on the ground.

The role also builds team capability, supports business development, and ensures consistent, compliant and high-quality delivery of Technical Services across customer sites.

What you will be doing

• Lead safety execution and ensure compliance with Orica Safe Operating Procedures and site standards
• Lead, coach and develop Technical Services Engineers, including onboarding, competency assessment and capability building
• Build and maintain strong customer technical relationships and engagement plans
• Identify customer needs and translate into technical solutions and business opportunities
• Lead delivery of technical services projects that drive measurable customer value, including new technologies and improvement initiatives
• Analyse blast performance and apply data-driven recommendations for continuous improvement
• Develop technical method statements and support customer tenders and proposals
• Partner with Territory Managers to deliver customer value presentations and technical support
• Coordinate product application stewardship, including safe and effective use of products and systems
• Plan and allocate Technical Services resources while managing variable costs and spend

What you will bring

• Bachelor’s degree / B.Tech / B.E. in Mining Engineering from a recognised university or institute, with demonstrated capability in drill and blast, technical problem solving, customer engagement and safe field execution
• Proven ability to analyse blast performance and deliver practical, data-driven improvements
• Strong safety leadership and ability to manage risk in site-based environments
• Experience working in mining, quarrying, cement or heavy industry settings
• Ability to communicate technical concepts clearly and build trusted customer relationships
• Ability to lead, influence and manage competing priorities in a field-based role

Why this role matters

This role sits at the intersection of technical excellence, safety and customer impact. You will play a critical role in helping customers improve blasting outcomes, driving safer operations and delivering measurable value on site.

At Orica, Technical Services is a key differentiator. This role strengthens customer partnerships, translates technical insight into real operational improvements, and supports sustainable business growth.

You will also help build Technical Services capability by developing people and improving how we deliver consistent, high-quality support across customer sites.

What will help you succeed in this role

You will succeed in this role if you can combine technical depth, safety discipline, customer credibility and people leadership.
The strongest candidate will be someone who can confidently engage customers, explain technical recommendations clearly, and translate insights into practical, measurable improvements.
What matters more is that you can demonstrate the core capabilities: safe technical judgement, blast performance thinking, customer partnership, clear communication and the ability to coach others.

You will be well suited to this role if you:
•    Enjoy solving real site problems and improving blast performance
•    Balance safety, customer needs and operational outcomes in dynamic environments
•    Communicate clearly and build trust through practical, credible advice
•    Use data and evidence to support decisions and recommendations
•    Develop others and contribute to team capability growth

How you shape and influence others

• Build trust and credibility by applying strong technical judgement and consistently delivering safe, practical solutions in the field.
• Influence customers and stakeholders by clearly explaining technical recommendations, using data and evidence to support decisions, and translating complex concepts into actionable outcomes.
• Develop people through coaching, feedback and hands-on support, building capability across the Technical Services team and encouraging consistent, high-quality delivery.
• You work collaboratively across Technical, Sales and Operations teams, aligning priorities and driving outcomes that balance safety, customer needs and business performance.
   

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. 

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

Skills