Sales Administrator

About Orica

At Orica, it’s the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. 

It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About the role

We are seeking a proactive and organised Sales Administrator to support our RST UK team based in Stowmarket. This role plays a key part in ensuring the smooth day-to-day operation of our sales and logistics functions, including data entry into our ERP system, coordination with our Canadian headquarters, and providing administrative support across various business functions.

What you will be doing

As the Sales Administrator, you will be responsible for:

• Organising shipping and customs documentation, including export declarations for HMRC
• Packing and preparing small to medium-sized parcels for delivery
• Booking deliveries and collections with couriers
• Liaising with our Canada office regarding shipping schedules, pricing, and logistics
• Answering incoming calls and managing the office switchboard
• Tracking the rental fleet and managing stock levels, including replenishment requests
• Ordering office supplies and managing utility payments
• Invoicing customers (UK Apollo) and maintaining accurate records
• Assisting the Sales Team with travel arrangements, including booking hotels, flights, and transport
• Generating simple quotes and orders, and documenting customer correspondence
• Supporting repair and service tracking, acting as a liaison between the UK office and the Canada Service department
• Coordinating with the Marketing team to ensure UK marketing needs are met

What you will bring

• Previous experience in administration, logistics, or customer service (preferred)
• Familiarity with export documentation and Incoterms is an advantage
• Strong communication skills and professional telephone manner
• Highly organised and detail-oriented with a customer-focused mindset
• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Experience with CRM or ERP systems is beneficial but not essential
• A proactive, team-oriented approach with a willingness to learn and adapt

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. 

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.