Specialist - Technology Support

About Orica

At Orica, it’s the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. 

It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About the role

The purpose of this role is to lead the regional deployment, installation, and configuration of AI-enabled hardware and GenAI RAG capabilities on Orica’s Mobile Manufacturing Units (MMUs). An iMMU Deployment Technician, you will orchestrate complex project activities, providing a strategic interface between global product development and regional mining operations to deliver measurable value through predictive maintenance and digital excellence.

What you will be doing

1. Safety Leadership & AI Compliance

• Adhere to Orica Safe Operating Procedures and champion SHE initiatives specifically for high-voltage AI componentry and sensors.

• Ensure all on-site hardware installations comply with both Orica and customer standards, performing rigorous risk analysis for "live" vs. "remote" diagnostics.

2. AI Hardware Installation & Project Leadership

• Lead the integration of AI hardware onto the MMU fleet, managing component lead times, kit assembly, BOM ordering, critical spares, and technical documentation.

• Scope site-specific requirements for multivariate data access (CANBUS, IO logs) and interface with mine communications (VSS, IBMS).

• Coordinates the full hardware rollout pipeline within the region, ensuring focus on high-impact strategic targets.

• Imaging devices.

• Activation and testing of MMU comms for Predictive Maintenance (PdM )and Vision Safety System (VSS)

3. RAG & Language Translation Facilitation

• Collaborate with Global teams to validate that Gemini RAG and static workflow resolution steps and language translations meet local regulatory and safety obligations.

• Identify regional nuances in "Fault-to-Resolution" mapping to ensure safety meaning is preserved during translation.

4. Strategic Stakeholder Empowerment

• Foster proactive engagement with Mine Management and IT departments to demonstrate the ROI of predictive failure warnings.

• Deliver comprehensive training to regional Digital Specialists, acting as the primary Subject Matter Expert (SME) for the Intelligent MMU system.

5. Continuous Product Evolution

• Provide high-level feedback on model accuracy (RUL predictions) based on field-validated maintenance outcomes.

What you will bring

Critical

• Background in mobile plant, electronic, networking, or mining technologies

• Hands‑on experience installing and configuring vehicle‑mounted digital systems

• Hardware and software configuration experience (edge devices, sensors, cameras)

• Experience installing and commissioning vehicle‑mounted communications systems (LTE/4G/5G modems, SIMs, antennas, cabling)

• Ability to diagnose power, connectivity, and data‑flow issues on mobile equipment

• Strong written and verbal communication skills

• Technical documentation, reporting, and handover capability

• Office‑ and field‑based training or knowledge‑transfer experience

• Willingness to travel up to 60% of the time

Preferred

• Trade qualification in Mobile Plant Technology (AUR31220) or equivalent heavy vehicle trade

• Auto electrical experience or training

• Mechatronics exposure

• Electrical or instrumentation exposure as applied to mobile equipment

• OEM or vendor communications training (modems, antennas, telematics)

• Vehicle mounted telematics installation experience

• Fleet management systems (cameras, GPS, modems)

• Mining vehicle communications exposure

• Use of commissioning checklists and structured handover testing

• Fault isolation using logs, indicators, and diagnostics

• Mining processes and systems knowledge

• Customer support methods and systems

• Data literacy (Excel / Power BI) to validate system and AI outputs

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. 

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.