Officer - Accounts Receivable

About Orica

At Orica, it’s the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.

It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About the role

We’re excited to share that we are currently looking for an Officer – Accounts Receivable to join our Finance team, based in Manila.

This role plays a key part in ensuring the quality and efficiency of our Accounts Receivable operations. The successful candidate will act as the main point of contact and subject matter expert for a specific team, process, or in-scope country, while also providing first-level support in issue resolution. The role also involves Staff Quality Review, helping drive continuous improvement and operational excellence within the team.

If you are detail-oriented, collaborative, and experienced in Accounts Receivable processes and are looking for an opportunity to take ownership within a dynamic environment— we’d love to hear from you.

What you will be doing

People Leadership

• Assisting the Supervisor in Process/Peer Coaching, conduct one on one with Coordinator and below, identifying/implementing process training within the Workstreams. Use the programs/activities identified and approved by GBSLT in conducting trainings. Checking and reporting that all employees are properly trained, with proposed action on areas for improvement.
• Support implementation of GBS strategies.
  
  

Process Leadership

• Support supervisor with managing specific process, ensure alignment, reporting and communication including appropriate workload allocation for productivity and full capacity utilization, execution of appropriate backup systems, monitoring of volume and productivity.
• Drive, cooperate, manage and support process improvement projects.
• Set up and ensure accurate and up-to-date Standard Operating Procedures for all processes
• Ensure compliance to internal control standards.
• Support incoming transitions by ensuring successful integration of processes into current operations.
  
  

Billing & Cash Application

• Prepare and issue customer invoices, credit notes, and adjustments.
• Reconcile company bank statements daily
• Apply customer payments promptly and accurately (EFT, wire, cheque, credit card).
• Investigate and resolve payment discrepancies and unapplied cash
  
  

Customer Account Management

• Monitor customer accounts to ensure timely payment and follow up on overdue balances.
• Communicate with customers regarding billing issues, queries, and disputes.
• Maintain accurate customer master data and update when required.
  
  

Reconciliations & Month End

• Support month end close activities, including accruals and revenue confirmations.
• Provide supporting documentation for internal and external audits.
  
  

Reporting & KPIs

• Prepare AR aging reports, collections reports, and other performance metrics.
• Track and support improvements to AR related KPIs (DSO, compliance %)
• Contribute to process improvement initiatives
  
  

Stakeholder Collaboration

• Work with Sales, Customer Service, Operations, and Finance to resolve billing issues.
• Support stakeholder meetings and act as backup in escalations when needed.
• Ensure service levels (SLAs) are met for internal and external stakeholders.
  
  

General Administration

• Maintain electronic filing and documentation for invoices, receipts, and correspondence.
• Provide backup support to other finance roles as needed.
• Fully comply with Health & Safety policies and report hazards or incidents.
• Perform other AR related duties as assigned by the Supervisor.
  
  

Ad Hoc Duties

• Act as back up for Supervisor for follow-up meetings and reporting with GBS and Orica Management.
• Act as a peer back-up for meetings, reporting and day to day activities.

What you will bring

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.