Technical Inside Sales Rep (Maple Ridge BC)

About Orica

At Orica, it’s the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. 

It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About The Role – Technical Inside Sales Rep (Maple Ridge BC)

We are excited to announce an opportunity for a Technical Inside Sales representative with the Orica Digital Solutions team. If you enjoy a fast-paced environment that works with many departments, this could be a fit for you. This essential role supports the sales function to provide high quality and timely customer service. 

What you will be doing

• Maintain working relationships with existing customers to ensure they receive exceptional service and support when they submit an enquiry 
• Assist our customers through a consultative sales process to ensure we provide the customer with the correct solutions by utilizing technical acumen of Terra Insights solutions 
• Partners with technical solutioning team members to determine technical requirements and considerations 
• Create quotes and orders, coordinate with production team and shipping team to ensure our customers have a positive and seamless experience with Terra Insights 
• Use consultative sales skills to identify future sales opportunities 
• Qualify incoming calls to prospect for further sales opportunities 
• Support regional Business Development Managers  
• Consistent use of Salesforce/Epicor for recording customer transactions, correspondence, and future opportunities pipeline 
• Work within framework of our quality management system ISO 9001 
• Other duties as assigned by management 

What you will bring

• Previous experience in inside sales, or related sales experience 
• Experience in Civil Construction Market would be an asset 
• Familiarity with Public Tender Process would be an asset 
• Marketing experience would be an asset 

Proven Skills / Experience

• Proven ability in maintaining positive customer relations, networking, and account strategy management 
• Experience working independently, as well as in collaboration with team members 
• Strong Organizational and Time-Management skills with a proven ability to multi-task and work autonomously 
• Good judgment coupled with the ability to set clear expectations to distributors and customers and make sound decisions 

Software Skills

• Salesforce.com CRM system 
• Epicor ERP Systems or similar ERP Software 

Role dimensions

• Location:  Maple Ridge, BC
• Work Schedule: Monday through Friday in office
• Travel: none
• Direct Reports: none
• Interactions: multiple departments and clientele
• Language: Conversational English

Your qualifications

• 2+ years of experience in Inside Sales, or related sales experience in client/customer service 
• Diploma or Degree in Civil Engineering/Geotechnical Engineering, or Civil Technology  

How you shape and influence others

* Demonstrates courage, resilience and flexibility
* Strong reputation for integrity, ethics, personal values and solid character       
* Strong stakeholder management, interpersonal & communication skills
* Self-aware and open to feedback 
* Work effectively across business unit
* High level decision making ability
* Able to manage multiple tasks within deadlines and work independently 
 

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. 

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.Compensation

Compensation

• Full Time Salary 
• $ 63,000 - $75,000 CAD

(Salary to be determined by the applicant’s experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)

Orica does not provide immigration-related sponsorship for this role.  Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future. 

Employee Benefits (Full Time Position)

• Company events
• Extended health care
• Dental care
• Vision care
• RRSP
• Disability insurance
• Employee assistance program
• Life insurance
• On-site parking
• Paid time off

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica.  Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process.  All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made.  Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.