Commercial Administrator

About Orica

At Orica, it’s the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. 

It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About the role

The Administrator – Commercial will play a crucial role in driving business growth by managing customer relations, commercial operations, and strategic projects. This role will support sales and marketing teams, ensuring smooth commercial processes and delivering exceptional service to clients.

What you will be doing

Key Responsibilities:

• Assist in the development and execution of commercial strategies to maximize business opportunities.
• Maintain strong customer relationships by responding to inquiries, resolving issues, and ensuring seamless communication.
• Support contract management, pricing negotiations, and commercial agreements.
• Analyze market trends and customer feedback to provide insights that drive business decisions.
• Coordinate sales activities, promotions, and campaigns with the marketing team.
• Handle customer cases, complaints, and service requests efficiently.
• Monitor key commercial performance metrics and prepare insightful reports.
• Work closely with finance to process invoices and ensure revenue tracking aligns with business targets.
• Assist in organizing events, trade shows, and commercial initiatives to enhance brand visibility.
• Ensure compliance with commercial policies and industry regulations.

The Administrator - Commercial also provides office and administrative support to either a team or individual within the Marketing & Commercial areas including fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, assisting with Customer facing items and filing.

What you will bring

Key Skills:

• Strong commercial acumen and understanding of business dynamics.
• Excellent customer relationship management and negotiation skills.
• Analytical thinking for data interpretation and market trend analysis.
• Solid communication and presentation skills for internal and external interactions.
• Proficiency in sales support, contract management, and pricing structures.
• Problem-solving and ability to handle customer cases efficiently.
• Organizational skills to support commercial activities and coordinate initiatives.

Knowledge:

• Familiarity with market trends, business processes, and sales strategies.
• Understanding of finance, invoicing, and revenue tracking.
• Knowledge of commercial regulations and compliance requirements.
• Industry-specific expertise depending on the sector (e.g., retail, technology, services).

Experience:

• Previous roles in commercial support, sales administration, or business operations.
• Experience in customer handling, contract negotiations, or commercial reporting.
• Background in event coordination, trade shows, or brand marketing initiatives.
• Familiarity with CRM systems, data entry, and commercial project management.

How you shape and influence others

• Demonstrates courage, resilience and flexibility
• Strong reputation for integrity, ethics, personal values and solid character
• Solid interpersonal and communication skills
• Self-aware and open to feedback
• Ability to work with minimal supervision
• Productive without compromising quality  
• Highly reliable and motivated to excel
   

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. 

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.