Engineer - Field Support

About Orica

At Orica, it’s the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 15,000 across the world. 

It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About the role

As a Technical Support Engineer, you will provide expert technical support to Customers and internal teams, ensuring optimal performance and reliability of industry-leading blasting systems. You will be involved in product development, testing, troubleshooting, and training, making a direct impact on operational excellence. 

This is a WebGen wireless technology based role.  The WebGen™ system completely eliminates the need for down-lines and surface connecting wires, communicates through rock, air and water to initiate blasts reliably and safely, removing people from harm’s way.

You will be working on-site at our Kurri Kurri Technical Centre when not required in the field.

What you will be doing

• Delivering technical support for blasting systems, assisting with troubleshooting and maintenance.
• Supporting the development, testing, and commercialisation of new products, including lab simulations and field testing.
• Providing hands on technical/repair support and related field testing in all environments and weather conditions.
• Assisting with product validation, supplier qualification, and technical documentation.
• Providing specialist training on field equipment and operational procedures.
• Contributing to continuous improvement initiatives, ensuring product and process safety, efficiency, and reliability.
• Collaborating closely with global teams, occasionally traveling to remote mining locations.

What you will bring

• Tertiary qualifications and/or 3+ years industry experience in electronics, microelectronics, mechatronics, or communication technology.
• Previous WebGen experience would be highly regarded.
• Strong understanding of digital and analog electronic circuitry and ability to read schematics.
• Experience in field maintenance, equipment support, and troubleshooting.
• Knowledge of mechanical component testing, environmental testing, and risk assessment.
• Proficiency in Microsoft Office, AutoCAD/SolidWorks, and safety standards.
• Strong analytical and problem-solving skills with a structured approach to fault finding.
• Ability to prioritise and contribute to multiple projects effectively.
• Excellent team collaboration and customer engagement skills.

Why Join Us?

• Work alongside global experts in blasting technology.
• Be part of a forward-thinking organization that values innovation and safety.
• Enjoy opportunities for professional growth and cross-functional collaboration.
• Make a tangible impact in a fast-paced, technically advanced environment.
  
  

Orica is an Equal Opportunity Employer!