Sales Coordinator (Fredericton, NB)

About Orica

At Orica, it’s the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. 

It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About The Role – Sales Coordinator (Hanwell, NB)

The Sales Coordinator will support the Sales Engineers by managing the CRM, opportunity pipeline, forecasts, and purchase order fulfillment. The Sales Coordinator will be the bridge between the customer and manufacturing. In addition to the management of leads and opportunities, the Sales Development Coordinator will assist the Senior Sales Administrator with contract review; ship dates, order entry and shipping coordination for the client. Working closely with the Sales Engineers, the role is responsible for collecting customer feedback to ensure the expectations of each customer journey is being met.

What you will be doing

•    Manage and update Salesforce reports, dashboards, leads and opportunities
•    Support Sales Engineers with customer needs; quotes, shipping estimates, and events 
•    Support Sr Sales Coordinator with contract review and order fulfillment as required
•    Maintain regular contact with production and shipping to facilitate on-time delivery
•    Work with the customer to finalize sales orders and shipping details
•    Provide details to customers on job progress including changes to schedule
•    Provide details to manufacturing team on changes from the customer
•    Create sales reports to provide to the Commercial Director
•    Facilitate customer surveys and manage responses for review by management
•    Complete additional duties as required

What you will bring

•    Proven organizational skills and attention to detail
•    Experience using a customer relation management system, preferably Salesforce
•    Flexibility to manage changing tasks throughout the sales cycle
•    Excellent written and verbal communication and proven ability to provide timely professional communication to customers by e-mail and phone

Role dimensions

•    Work Schedule: Monday through Friday
•    This role will require you to be in the Hanwell office 3 days per week.

Your qualifications

•    Preference will be given to candidates with a post-secondary diploma/degree
•    1-3 years’ experience with client/customer service

How you shape and influence others

* Demonstrates courage, resilience and flexibility
* Strong reputation for integrity, ethics, personal values and solid character 
* Solid interpersonal and communication skills
* Self-aware and open to feedback 
* Ability to work with minimal supervision 
* Productive without compromising quality  
* Highly reliable and motivated to excel
 

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. 

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Compensation 

•    Salary Range $45,000 - $51,000 CAD
•    Eligible for annual short-term incentive plan

(Salary to be determined by the applicant’s experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)

Benefits (Full Time Employees)

•    Orica Incentive program (bonus)
•    RRSP matching after one year
•    Company events
•    Extended health care
•    Dental care
•    Vision care
•    Employee assistance program
•    Life insurance
•    Paid time off

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica.  Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process.  All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made.