Coordinator - Account

About Orica

At Orica, it’s the power of our people that leads change and shapes our futures.

Every day, all around the world, our people help mobilize vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. 

It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

Orica has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023 and 2024.

About the role

What you will be doing

Develop and maintain key commercial information within the area.
Provide customer relationship support for assigned accounts and ensure that all price increases and decreases are properly implemented.
Support account/site group negotiations.
Identify and develop account growth opportunities as appropriate.
Assist in the preparation of Pronto, resource models, and offer letters.
Manage debtor compliance for assigned accounts.
Investigate disputed claims related to unpaid invoices when required.
Coordinate and oversee all forecasting activities (IE, HE, and Bulk) within the region.
Support the GQOMS approval process and the escalation of expense proposals.
Maintain an overtime tracking system for the region and ensure associated costs are billed to customers.
Regularly analyze key data and provide trend analysis and corrective actions.
Coordinate delay tracking and recovery processes.
Manage regional coordination, support, analysis, and reporting, including (but not limited to) monthly KPI reports, process stage financial data, and client reporting requirements.
Ensure legal compliance within the area.
Support the development and updating of customer account plans.
Assist in the preparation of BRAD meetings.
Lead product and service initiatives to achieve Blast-Based Services (BBS) and new product targets.
Demonstrate variance management to capture additional revenue opportunities.
Maintain summaries of operational contracts within the area.
Act as a SAP/system mentor for the area, ensuring effective system use, including providing direct training as needed.

What you will bring

Bachelor’s degree or equivalent experience
Required to be fully bi-lingual in Spanish and English 
Minimum 5 years’ experience in competitive business environment with at least 2 years’ experience in complex sales
Demonstrated ability to learn and understand the needs of a diverse mining, quarry and construction customer base, understand Orica’s unique capabilities, and facilitate the sale of appropriate solutions to those customer needs

How you shape and influence others

* Demonstrates courage, resilience and flexibility
* Strong reputation for integrity, ethics, personal values and solid character 
* Solid interpersonal & communication skills
* Self-aware and open to feedback 
* Work effectively across teams
* Able to work independently with only targeted supervision
* Productive without compromising quality  
* Highly reliable and motivated to excel
 

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. 

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Salary to be determined by the applicant’s experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

We respect and value all

fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

Orica is committed to building a diverse and inclusive culture where our people feel engaged, respected, and connected.

We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica.  Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process.  All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made.