Coordinator - Customer Service & Supply

About Orica

At Orica, it’s the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.

It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About the role

We are seeking a proactive and detail‑focused Customer Service & Supply Chain Coordinator to join Orica’s Agriculture business, based in Windsor, Queensland.

In this critical role, you will help ensure the safe, reliable and efficient delivery of anhydrous ammonia to farms across the network. Working closely with farmers, accredited resellers, transport providers and internal teams, you will play a key role in maintaining continuous supply while meeting all legislative and company requirements.

This position operates on an 8/6 roster and requires attendance at the Windsor office on weekdays while on shift. It’s an ideal opportunity for someone who enjoys coordination, communication and problem‑solving in a fast‑paced operational environment where your contribution truly matters.

If you’re looking for a role where you can make a real impact, grow your skills and contribute to an essential industry that supports Australian agriculture, we’d love to hear from you!

What you will be doing

• Ensuring all activities comply with Anhydrous Ammonia legislation, safety requirements and Orica standards;
• Building strong working relationships through regular communication with contracted linehaul providers to deliver reliable customer service;
• Planning and optimising delivery schedules to support continuous and reliable supply to farms;
• Engaging daily with farms (via phone or text) to confirm requirements and adjust delivery plans as needed;
• Managing delivery dockets for carrier loading at Kooragang Island and Yarwun;
• Working collaboratively with the team to respond quickly and effectively to breakdowns, changes and operational challenges.

What you will bring

• Ensuring all activities comply with Anhydrous Ammonia legislation, safety requirements and Orica standards;
• Building strong working relationships through regular communication with contracted linehaul providers to deliver reliable customer service;
• Planning and optimising delivery schedules to support continuous and reliable supply to farms;
• Engaging daily with farms (via phone or text) to confirm requirements and adjust delivery plans as needed;
• Managing delivery dockets for carrier loading at Kooragang Island and Yarwun;
• Working collaboratively with the team to respond quickly and effectively to breakdowns, changes and operational challenges.

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions.

All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.